Frequently Asked Questions

Everything you need to know about BOC.

What is BOC?

Best of Cairo is your best digital guide to enjoy what Cairo offers from the capital's facilities, entertainment activities, accommodation, highest rated venues, events and much more.

Why should I trust BOC?

All ratings and reviews on BOC are based on mystery shopping or scheduled quality inspection by the company’s staff. By signing up, users have a chance to join our team and express their honest opinions and experiences to help Cairenes get the best the city can offer.

What makes BOC different from others?

Nothing you will find here will be sugar-coated. We tell it how it is, and we encourage you to do the same.

How can I reach information on a specific venue or topic?

Use the website’s search engine by entering the name of the venue you have in mind. Can’t find it? Contact us with any location or service you think we should add.

How can I filter search results?

You have the option to filter search results in every category on our website according to popularity, facilities/services and area by clicking on the Rating, Facilities, and Areas drop down lists, and ticking your preferences to find exactly what you want and where you want it.

I can’t find an answer to my question here. What can I do?

You can always contact us via our email address info@bestofcairo.com for any questions, complaints or requests.

Does the guide cover every single spot / venue in town?

While we do our best to keep our database wide and accurate, our goal is not to cover every venue in Cairo. We aim to choose the best spots for our readers, guiding them through the city with authentic insights and reviews.

I own a business. How can I appear on the guide?

If your business has a website and/or active social media pages, feel free to contact us and request adding it.

Oli & Ratings
What is Oli?

Oli is our opinionated owl who stops at nothing when it comes to giving his brutally honest opinion. Be it good or bad - Oli will put it out there for you. He goes around town to explore Cairo’s destinations, places his own rating stars and leaves a sticker saying “Oli was here”; accentuating that his reviews and opinions are first-hand and unaffected.

How are the ratings determined?

Ratings are calculated according to the average of every user’s evaluation. We do not determine the ratings; you do!

According to what criteria are places rated?

Depending on the category, users have the ability to rate services and locations according to ambiance, aesthetics, value for money, amenities, food quality, cleanliness / hygiene, and staff / service.

Sign up, Subscribtion & Newsletter
What happens when I subscribe for the newsletter?

You receive free updates on the latest events and openings as well as offers and discounts for a myriad of services.

Why should I subscribe / sign up?

Signing up allows you to make the most of our interactive features, including writing reviews, commenting, and enjoying a high-rated profile with an audience.

Can I sign up from multiple accounts?

Signing up from multiple accounts will risk having you permanently banned from the website. Our policies are based on valuing authenticity of opinions and reviews. Duplicate accounts violate our rules and are not encouraged.

Can I rate places without subscribing?

Yes, you can. Ratings are linked to your IP address, which means you don't have to sign up to use our rating system.

Can I comment without subscribing?

You can only comment if you sign in to your Best of Cairo account. Posting a review can be as personalised as you’d like, with respect to our rules and regulations.

Commenting & Reviewing
What are Badges? How do they work?

Badges can be earned by users based on how many reviews they post. 1-10 reviews earn you a New Reviewer badge. 10-30 reviews earn you a Proud Reviewer badge. 30-100 reviews earn you a Top Reviewer badge. 100-300 reviews earn you an Advanced Reviewer badge, and upwards of 300 reviews earn you a Pro Reviewer badge. There’s also an Expert badge reserved for Cairo’s most popular influencers.

What happens when I become a pro reviewer?

You win offers, vouchers, and gift cards from Cairo’s best services and locations.

Pages & Functions
How do I use the event calendar?

Choose the day, week or month you’d like to browse by clicking or hovering. Now you can browse the list of events that correspond to that day, week or month by the click of a button.

How do special offers work?

Special offers include everything from discounts and gift cards, to free dinners and trips.

What are Best Spots?

Those are the highest rated locations and services based on popular vote – your vote!

What are Attractions?

This is where you can see snapshots of the wildest Cairene nights through our lens. Browse our gallery, and watch the capital’s nightlife up close and personal through our Attractions gallery.

Technical Support
I can’t sign up! What can be wrong?

If you don’t have a Facebook account, please sign up for one and try again. If signing up with Facebook gives you an error, please clear your cache and refresh the page. If none of these solutions are of help, kindly contact us and we’ll take care of it for you!

How can I reset my password?

Go to your profile and click on the settings gear icon in the upper right corner. In Account settings, click on “I forgot my password” and follow the steps from there.

I subscribed to the newsletter, but I haven’t received an email. Why?

It’s likely the email was successfully sent and marked as spam. Please check your spam and unmark us to receive more newsletters in your inbox in the future.

How can I unsubscribe?

Go to your profile and click on the settings gear icon in the upper right corner. Go to Newsletter and uncheck “I’d like to receive emails of newsletters with offers, discounts and free vouchers.”

I wrote a comment, but it’s not showing. Why?

Please refresh the page and try again after clearing your cache. If the problem persists, kindly contact us and we’ll take care of it for you!

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